WHEN THE CRISIS HITS.
WE’RE IN YOUR CORNER.

Whether it’s a cyberattack, reputational threat or complex issue that puts your organization at risk, Resolute Strategic Services is a crisis communications firm that helps you prepare, test and respond with clarity, speed and confidence. We develop actionable crisis communications and cyber incident response plans, pressure-test your team and provide real-time support to protect your reputation when every second counts. 

Simply put, we are here to help.

Crisis Communications Incident Response Planning

We help organizations of all sizes build detailed, actionable crisis communications incident response plans (IRPs) tailored to your risk profile, regulatory environment and operational needs.

Our proactive planning services include:

  • Risk and vulnerability assessments
  • Scenario-specific communications playbooks
  • Incident response plan development
  • Crisis communications protocols
  • Roles, responsibilities and decision matrices
  • Legal, regulatory and insurance considerations

The best time to build your plan is before the crisis hits, when your team has the clarity and bandwidth to think strategically.

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Experienced crisis communications team at Resolute Strategic Services
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Tabletop Exercises to Make Sure Your Plan is Actionable

A crisis plan only works if your team does. Our customized tabletop exercises simulate real-world challenges to ensure your RFP performs under pressure.

Exercises include:

  • Custom tabletop scenarios based on your organization and threat landscape
  • Realistic simulations for cyber, operational and reputational events
  • Gap analyses and after-action reporting
  • Playbook refinement across key scenarios, including ransomware, employee misconduct, leadership transitions and insider threats

Comprehensive Crisis Communications and Cyber Incident Response Services

Fast, focused communications support when it matters most.

When an incident occurs, seconds count. We are trusted by insurers, law firms and organizations nationwide to manage crisis communications and stakeholder messaging during high-stakes events.

  • Immediate crisis communications response and messaging
  • Client, customer, employee and board communications
  • Media relations and rapid response
  • Legal and insurer coordination
  • 24/7 support throughout the duration of the crisis
Proactive crisis communications planning for schools, healthcare, and professional services firms”
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Why Clients Choose Resolute

  • Proven crisis communications firm: We have guided Fortune 500 companies, public agencies, school districts and businesses of all sizes through their toughest challenges, protecting reputations and preserving trust.

  • Trusted by insurers: Leading cyber insurers include Resolute on their approved vendor panels, reflecting confidence in our ability to support complex, high-stakes events.

  • Tailored solutions: Every engagement with Resolute results in a tailored plan designed to meet your organization’s unique needs, ensuring every aspect of the approach and messaging reflects your brand’s tone and values.

  • A true partner: We take the time to understand your organization and operate as an extension of your team, not just a vendor.

Is Your Organization Prepared for a Cyber Incident?

Schedule a complimentary consultation to evaluate your current level of preparedness. Our team will help identify vulnerabilities and develop a customized crisis communications incident response plan to ensure your organization is ready.  

Let’s work together to safeguard your business and reputation.

Request a Consultation

Deep experience across sectors

Including retail, technology, financial services, healthcare, higher education, public sector and more – managing a range of issues, such as data breaches, business e-mail compromise, ransomware and DDoS attacks

Working seamlessly with incident response teams

including leading cyber insurers, data privacy attorneys and forensics teams to guide organizations’ leadership through strategic, litigation and regulatory communications response process required to plan for and manage through a cyber event

Developing best-in-class crisis communications plans

to enable organizations’ timely and effective responses to cyber threats, from media statements, talking points to employee communications, call center materials and digital/social media content

CRISIS HOTLINE

Are you experiencing a cyber event?

Dave Smolensky
dave.smolensky@resolutestrategicservices.com
847-525-8412

Lauren Popiel
lauren.popiel@resolutestrategicservices.com
312-768-4773

Powerful Advocate. Exceptional Results.

The Resolute Family of Companies offers clients access to exceptional teams with the powerful experience to assist them as they navigate challenges, opportunities and the drivers of change throughout the country and the world.

Resolute. Public Affairs
a powerful advocate for clients facing complex issues across the country

Resolute. Strategic Services
an elite advisory firm for C-suite and boards that focuses on security, geopolitical and operational risk and cyber threats

Resolute–DC
offers exceptional strategic counsel to clients navigating the DC ecosystem