PREPAREDNESS FIRST:

Custom Communications Incident

Response Plans

Why Your Business Needs an Incident Response Plan that Includes a Communications Strategy

When a cyber incident occurs, time is of the essence. Having a well-developed communications incident response plan (IRP) ensures your organization is ready to respond quickly and effectively to ransomware attacks, phishing scams and insider threats, minimizing the impact on your brand and operations. Our plans provide clear, actionable steps, which guide your team through every phase of the response, from internal communications, customer communications and media relations.

At Resolute Strategic Services, we believe one-size-fits-all solutions simply don’t work. Our expert team takes the time to fully understand your organization, its culture and its specific risks. Through our unique hands-on process, we work closely with your leadership and PR teams to develop a best-in-class incident response plans designed to mitigate risk and ensure a quick recovery.

What Our Incident Response Plans Include

  • Proactive Preparation – We identify potential vulnerabilities and establish clear protocols before an incident occurs.
  • Tailored Scenarios – Each plan is customized to your company’s needs, goals and industry risks.
  • Roles & Responsibilities – Clear guidelines for IT teams, legal counsel, executives and communications
  • Crisis Communications Strategy – Protect brand reputation with pre-drafted media statements and internal response protocols.
  • Implementation Planning – Actionable steps for managing communications, both internally and externally, to control the narrative.
  • Ongoing Support – As your partner, we’re always available to provide guidance and adjust the plan as your business evolves.

With years of experience in the cyber incident response field, Resolute is one of the premier cybersecurity incident response firms you can trust. We have successfully developed and implemented IRPs for organizations of all sizes across various industries. Our commitment to excellence ensures your business is ready to respond to any crisis quickly and with confidence.

Contact Resolute today for a complimentary assessment of your cyber preparedness.

Crisis Risk Audit and Stakeholder Interviews

Resolute will examine the organization’s current preparedness plans and will engage with key stakeholders from across the organization to determine the top issues of concern from various perspectives.

Develop a plan

Building upon the information learned from the audit and interviews, Resolute will develop a crisis communications incident response plan. Content development will include communication guidelines, crisis communications team roles and responsibilities, escalation processes and scenario specific communication playbooks.

Plan Maintenance

An incident response plan is only as good as the last time it was reviewed and tested to ensure its content is current. Resolute collaborates with your organization to ensure the plan is current and updated to confirm the plan is actionable.